Browse the Rules That Apply Here
This page explains the legal rules that apply to your account, your data and any request to amend records. Access depends on local law, and we only make the service available where local law permits. Before any account action is accepted, we may check your location,
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contact details and the details you submit so the record matches your account. If you ask for a correction, we will point you to the right route and tell you what proof we need. Payment rails such as Touch 'n Go, GrabPay, Boost dan FPX are
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handled under the same country checks, so the legal position stays the same whether you are adding funds or asking about a wallet record. If you are in Kuala Lumpur or elsewhere in Malaysia, the same rule set applies. Where a rule changes, we apply the
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latest version we publish here.
Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.