Browse the access and use rules
These terms cover your account use, identity checks, access conditions, and the way we handle deposits, withdrawals, and records tied to your account. Where local law permits access, you may use the site only under the conditions written here, and we may pause a request if
-
1
the details you provide do not match the account. Your payment chips — Touch 'n Go, GrabPay, Boost dan FPX — are treated as part of the same account record, so a request can wait until we complete the required check. That includes the way we
-
2
settle disputes about account activity and the records we keep when you ask us to check a session or amend details. We may update the wording when we need to reflect legal, security, or operating changes, and the text shown on this page is the one
-
3
that applies at the time you act. If any clause conflicts with local law, the legal rule takes priority for that point. If we need more proof of ownership, we may ask for a fresh check before we let the request move forward.
Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.